Can I re-download my purchases?

Yes, you can re-download your purchases at any point.

To do this:

  • Go to
  • Click on your name on the top right of the screen
  • Click on “My profile”
  • In the “My Purchases” tab
  • Click on “Access Download” link next to the item(s) in question 

Please note: The albums may no longer be available for download, which is why we recommend to users to make a backup of their purchase.


I haven’t found an answer to my question: contact our customer service team.

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