I cannot stream in my desired quality

You can either choose a default playback quality on your various apps but also change the quality while listening to your music

Webplayer and desktop app:

Go to your profile by clicking on the top right of your screen, then on the tab “Music Playing” to select your default listening quality.

While playing a track, you can change the listening quality in the player at the bottom of the screen. Your new default listening preference will also be changed in your account’s settings.

Mobile Applications:

Click on My Qobuz on the bottom left of the screen and then go to your settings by clicking the cogwheel icon at the top-right. Go to the streaming tab to choose your default listening quality. You can distinguish between your preferences for listening on Wi-Fi and mobile data.

You can also change the listening quality while playing your music.

 

I haven’t found an answer to my question: contact our customer service team.

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