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I can’t log in
Maxime A avatar
Written by Maxime A
Updated over a week ago

To log in to your Qobuz account, you need to enter your account’s email address along with the password that you set.

If you are still unable to log in, try resetting your password by clicking on “forgotten password”.

Some applications may offer a connection to Qobuz only with an email and a password. If you registered via Facebook or Apple Connect, you must first enter your email address and set a password from your Qobuz account in the My Personal Information tab. You can then use both methods to log in to Qobuz.

If you already have a Qobuz account to which you want to link your Apple account details, your first connection using your Apple account details must be on the IOS app. Only after this will you be able to use this login method on the other Qobuz apps and platforms.

I haven’t found an answer to my question: contact our customer service team.

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